April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Nov 13 Posted 1 year ago
definitely right for privacy issues. But now that we know that the UK and the US agencies spied on us, we have very few alternatives to live "secretely" AND connected :)
Nov 12 Posted 1 year ago
Like similar smartphone apps, WeChat also raises privacy concerns, since it can be used to secretly record others. I've heard a lot of good feedback from WeChat users and it's not impossible to reach its popularity in the whole world in a short period of time.