May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Aug 17 Posted 7 months ago
Hi Jennifer, funny I am coming across this as I am gearing up for #blogchat tonight. I don't always warn my followers but I think I should tonight - probably a good idea. Thank you.
I love how fast they go and how you can meet new liked minded people in your niche too via these chats. I've really got to join a few more in the coming months.