It's a short post, and I won't summarize it. Instead, I'll add this note: "Enterprise 2.0" is no more than the latest chapter in a continuing evolution of how computers are used -- in business and in life.
Enterprise computing and data processing were followed by departmental computing in the seventies, powered by DEC minicomputers. Personal computing followed. Now we are in the era of Social Computing.
In the enterprise, we've gone from providing reports on data and individual algorithmic analyses, to managing a business unit's information, to support for personal productivity. We've automated many formal workflows, perhaps most of them, and we've given individuals tools for their personal workflows and, in the 15 years since Internet email began to dominate enterprise communications, we've begun to support the spontaneous workflows people create interactively.
Call that Enterprise 2.0, and one immediately sees that the continuing flood of new tools for social interaction are the next natural evolution of computing. Hence... no need to figure out ways to make it happen! Don't push the river, just let it flow!
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