Customer experience. In seven words. Now there's a challenge!
It's actually a contest we are participating in with Customer Management IQ. Just describe your company's customer experience in seven words for a chance to win tickets to the "Customer Experience Social Media Summit' in San Francisco at the end of July.
Complete instructions and other information, including a link to download the Summit draft agenda, is available here. (Be sure to read all the entry requirements.)
The three-day summit starting July 31 is designed to help attendees learn how to use old and new social media platforms to increase brand awareness and exposure, gain insight into customer behavior, enhance customer relations and generate quality leads to grow sales. The conference features keynote addresses, case studies, panels and presentations about best practices for creatively and effectively executing a unique social media strategy for your organization.
The agenda is fascinating, incorporating some of the key topics you can find debated here on Social Media Today and in our Social Media Today LinkedIn group. For example:
- Adding Social Media in Your Customer Experience Strategy
- Interactive Design! Enough Talk, Prove it!
- What Department Should Be in Charge of Social Media?
- Integrating Social Media with Your Marketing Strategy
- Transforming Social Media Data into Readable & Actionable Knowledge
- What Did You Do? Brand Reputation
@SocialMedia2day is delighted to be a media partner with @CustomerMgmtIQ for the conference. The Twitter contest should be a lot of fun as well and I'm looking forward, as I hope you are, to seeing the winning entries.