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"..the future of the social web will harness the savvy of the masses to produce more relevant and meaningful social experiences, ultimately pushing the larger industry to be more innovative and progressive "- Chris De Wolfe, MySpace co-Founder
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Tony Byrne discusses ways to apply different toolsets to specific business scenarios.
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"..Classic" CRM is no longer viable -- a one-dimensional corporate interaction that provides processes, services, and technology to the customer-facing departments -- sales, marketing, and customer service." - here here
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Is anyone innovating faster than Alfresco in the content management space?
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