LIVE Webcast
Tuesday, January 20, 2009
1:00 p.m. EST / 10:00 a.m. PST
Your Customer as Competitive Advantage:
Building long-term loyalty that drives bottom-line impact
Loyalty is at the heart of an effective customer-centric strategy; identifying and retaining your best customers is always smart business. However, in this economic storm it is a matter of survival. Loyalty programs that work - i.e. those that drive overall profitability and customer lifetime value - are no longer a luxury; they're a "must-have" for all business models: B2B, B2C and B2B2C. Unfortunately, many programs today are expensive to run and constrained by costly, siloed and inflexible systems that make it difficult to quickly adapt and respond to changing customer behavior and needs, market opportunities, and competitive dynamics.
Using Siebel's next generation loyalty management solutions, companies can overcome these technology challenges and more cost-effectively build long-term, profitable customer relationships. With Oracle's Siebel Loyalty, you will receive timely, accurate insight about your customers and embedded best practices to help you quickly build innovative programs that stand out from the competition.
Siebel Loyalty helps increase the duration and overall value of your most important customer relationships by providing the flexibility to: quickly deliver targeted and personalized promotions, efficiently on-board partners to start generating additional revenue, and consistently recognize and reward customers across multiple channels leveraging valuable customer insight. Siebel Loyalty delivers improved business results - whether it is sales lift, share of wallet, member bookings, or overall lifetime value.
Join our free webcast to get expert advice on:
• The best practices of multi-channel loyalty management that improve the overall customer experience and lifetime value
• Crafting innovative, timely programs that deliver more relevant promotions and communications that drive desired customer behaviors
• Integrating partners more effectively into the loyalty process to boost program results
Interested? Then join us on Tuesday, January 20, 2009 1:00 p.m. EST / 10:00 a.m. PST for a live webcast.
Don't wait, register now.
Oracle's Siebel Loyalty is a next-generation solution for increasing the value & duration of your most important customer relationships.
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