An article from Talking Around the Town -- January 22, 2010 Published Jan. 22, 2010 By Kathy Herrmann owner Here's where I've been commenting this week... Rethinking Sales in a SCRM Strategy Mark Tamis' article highlights changes to the sales model that social business (the SCRM) is bringing into organizations. I see differences in good and bad sales reps. Link to original post post share post print email license