In this episode of the CRM Playaz Brent Leary and Paul Greenberg welcome Social Media Today CEO Robin Carey to talk about the role of business influencers in reaching potential customers. Also, putting so-called Twitter experts in their place, shout outs for the best conferences of 2010, and a very special homage to Inspector Frank Drebin (Lesley Nielson) of Police Squad. R.I.P.
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