Social Media in the Real Estate Industry [Infographic]

The real estate industry is all about people. Whether you’re a developer working to find an investor or a leasing agent trying to reach potential tenants during lease-up, real estate professionals are all looking to make the personal connections that are vital to success in the industry.

Social media in an incredible tool for reaching the people who drive the real estate industry. NAIOP Massachusetts, in partnership with communications firm Solomon McCown & Company, surveyed more than 100 real estate professionals in June 2015 on how they use social media for their business. How do architects, construction professionals, brokers, developers and professionals in all aspects of the business use digital communication tools? Here are the key takeaways from our survey.

LinkedIn is the most popular social media platform for real estate professionals (Tweet this!), with 52.3 percent of those polled saying they use it. Facebook was a distant second place, with 20 percent of professionals saying they use the world’s largest social media network.

Only 6.5 percent of those surveyed said they don’t use social media for personal or professional use. (Tweet this!) It’s clear that professionals in all areas of the industry are active on social channels.

81 percent of professionals in the real estate industry access social media networks on mobile devices. (Tweet this!)

Social media isn’t just used by young professionals. (Tweet this!) While nearly 81 percent of 21-30 year olds in our survey say they use social media both personally and professionally, 66.7 percent of 61-70 year olds also use digital communication tools.

100 percent of real estate brokers surveyed believe social media helps them to do their jobs. (Tweet this!) The only differentiation is to what degree social media is helpful: 61.9 percent of brokers consider social media to be very helpful, while 38.1% consider it somewhat helpful.

89 percent of brokers surveyed have found new leads through social media. (Tweet this!) No wonder 100 percent of brokers say that social media helps them in their professional lives!

One-third of real estate owners say they only use social media a few times a year. (Tweet this!) A scant 22 percent of owners say they understand social media enough to do it in-house at their companies. (What a missed opportunity!)

How do professionals measure success? In our poll, 65 percent of respondents said that engagement with their target audience was the most important goal for their social media campaign. Sourcing new leads was the primary indicator of success for 26 percent of those surveyed.

Take a deep dive into the data unearthed by the NAIOP/Solomon McCown survey in the infographic below.

Social media and the real estate industry

Thumbnail image via Shutterstock

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