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SMTLive Roundup: Caring for Customers on Social Media

Yesterday, Social Media Today held its February Twitter Chat discussing Caring for Customers on Social Media with special guest host Dan Gingiss of the Focus on Customer Service podcast. We have collected much of that conversation so that our readers will be able to go back and see their colleagues thoughts on social customer service and how it fits into their work. If you missed this chat and would like to join our next #SMTLive chat then make sure to follow us on Twitter and keep an eye on the #SMTLive page for when the next chat is!

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