February 03, 2014
The new year is drawing the gap closer between social data and its impact on the way we do business. From speaking with many of our customers and peers, we’ve gathered three major social management points of focus for the first half of 2014.
January 30, 2013
We are going to see the application of social selling increase across every industry. It's not a matter of if, but when it’s going to touch your company.
May 12, 2009
JÂ’ai eu le plaisir de me faire interviewer par le magazine de référence [Archimag]url: dans le cadre de leur guide dédié aux métiers de lÂ’information/documentation. Je dresse ici un panorama des missions dÂ’un responsable de lÂ’administration électronique au sein dÂ’une...
September 28, 2008
I used a methodology I came up with that, in part, uses Radian6, and, with some filtering work, comes up with a targeted list of influencers for a given subject. Here's one for Web Analytics, which also has some SEO/SEM and Social Media sites mixed in. Link to original post
September 17, 2008
Social media monitoring is often used to listen for potential issues or crises surrounding a company or brand. But compliments and accolades are equally deserving of your attention. When your customers go out of their way to say something nice about you, publicly saying “Thank You!” is a goodwill...
September 17, 2008 's CEO Sam Lessin presented “A Brief History of Privacy in this Data-Deluged World” at the Ignite II kick-off of Web 2.0 in NYC . I loved Sam's thought captured in the following quote: “For the first time in history it is now cheaper and easier for people to be public than to be private...
September 16, 2008
With the big project completed, I finally have time to start catching up on my reading pile, and the first book was a winner: Super Crunchers , by Yale Law professor Ian Ayres . If you're interested in analytics—and face it, you're reading this blog—you should read this one. Ayres looks at...