Good moderation comes from striking a balance between maintaining order and allowing your audience to engage with one another and drive discussions. Here are five tips for effective community moderation:
An online community can be a huge improvement on your customers’ experience, and I’m sure you have a ton of questions before you even get started. Wherever you start, begin with your customer in mind. After all, community is all about relationships and interactions.
Community managers are the voice of a brand on social media. They interact and engage with the brand’s followers daily, and they build virtual relationships with the community. Therefore, it's important to avoid these common community management mistakes.
Yesterday, I wrote about why Pinterest in the best social network for ecommerce. Today, let’s talk about how to get started on Pinterest. I’ve attached an infographic from Quick Sprout about getting your first follows onside.
General consensus seems to be that more followers is better. One of the big stories on Time the other day was " Caitlyn Jenner Reaches 1 Million Twitter Followers Faster Than @POTUS ". Who wouldn't want 1 million Twitter followers? It seems like a great way to be able to reach more people and influence them. It turns out that just because you have a substantial following, doesn't mean you can readily convert that following into a substantial impact.