View Twitter chat schedule: #SMTLive


October 31, 2013
In the information age, operational efficiency is not a key competitive advantage; in fact, it is directly tied to rigidity and inability to adapt to change, which are a huge disadvantage in the new global, connected economy. Flexibility, agility and adaptability are the new competitive advantage.
September 16, 2011
"Yammer thrives. The herd mentality around the enterprise activity stream is driving its competitors to emulate their every move....What’s going on here?"
March 18, 2009
I recently read the McKinsey report on s ix ways to make Web 2.0 work . They were primarily speaking about Web 2.0 inside the enterprise so I will rename the topic enterprise 2.0 for clarity in my own mind. They “studied more than 50 early adopters to garner insights into successful efforts to use...
June 05, 2008
I was enjoying John Stokdyk's analysis of what he calls the ‘ third wave of ERP ‘ until I reached the end: But not everyone shares that view. Gartner analyst Yvonne Genovese commented in earlier this year that users still don't want to hand over their business processes and...
March 05, 2008
I had already spent half a decade implementing SAP solutions in the 90's when I finally got enlightened, learning the “proper term” for what I was doing: ERP, as in Enterprise Resource Planning . The term was coined by then Gartner Analyst, now Enterprise Irregular Erik Keller . Now another fellow...
December 23, 2007
As firms look to focus on core business processes, software-as-a-service (SaaS) provides an increasingly attractive alternative. Companies of all sizes are weighing advantages of SaaS which has emerged as an important deployment option in customer relationship management (CRM) but is also eliciting...