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September 26, 2016
Here are 5 ways that using this kind of positive UGC will improve your social media presence.
5 Ways Testimonials Can Improve Your Social Media Presence | Social Media Today
November 12, 2015
Michael of Sentview looks at the 5 reasons why YouTube is the best social media platform to obtain customer feedback.
June 15, 2015
Local businesses should strive to portray an authentic view of their business. This includes making sure their website has some information about the owners and staff, and also making sure they are getting customers talking about them online and giving them feedback. It’s great for their business to learn from customers, and it’s also great for their Local SEO. But it needs to be authentic in order to be effective.
kill fake reviews - let's make feedback fair
October 07, 2014
What happens when your Facebook audience starts turning against your content? With Facebook changing constantly, your focus is probably already on creating the best, most useful content. So, how do you handle negative feedback?
September 17, 2014
How do you handle negative feedback so it doesn’t adversely affect your business or your confidence? We've got an easy four-step plan for you to follow that'll enable you to turn every negative comment into a positive experience.
February 10, 2014
A major aspect of the social business movement is the benefits that can accrue when employees start utilising their skills on a wide range of internal projects. McKinsey went as far as to suggest that the potential benefits could run into the trillions of dollars. Impressive stuff.
November 23, 2013
Feedback is critical to any business, and an increasing array of social tools have entered the market to allow the regular flow of feedback to course throughout an organization. Foremost amongst these have been the kind of performance appraisal systems developed by various companies.
September 28, 2013
Feedback is crucial to growth as individuals, and to improving the collective knowledge and performance within us as organizations. Nevertheless, feedback is often something that we as managers, and indeed as organizations, are not very good at.
July 24, 2013
Feedback is a critical part of the improvement process. Without accurate and timely feedback it’s almost impossible to improve and learn from our mistakes, be that as individuals, as teams or as organizations. The Feedback Lab is an organization looking to aid this process in our civic institutions.
June 06, 2013
Creating a buzz around a business and getting your target audience interested in your products or services is the first step to building a loyal community. In the short-term, this can lead to increased traffic and sales. In the long-term, this can establish a legion of brand ambassadors who function much like a team of guerilla marketers.

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