How Social is Your Customer Service?

Tell us for your chance to win an iPad mini.

 

industry growth

November 13, 2014
Looking at the 2015 outlook, the focus in the American mobile service provider marketplace is slowly shifting from smartphone devices to software applications -- it's all part of the ongoing Mobile Cloud services trend.
October 26, 2014
The growth in social customer service appears to have stalled. Now the early adopters are out and about, the expected next tranches are nowhere to be seen. New names remain scarce.
July 14, 2014
Mobile digital banking is defined as the provision of financial services to customers on their mobile devices -- such as smartphones and media tablets.
January 18, 2014
Eight years ago, hardly any one was aware of the operating system called Android. Today, more than half the globe is using Android in their smartphones or tablets. Android, the smartphone operating system, has traveled a beautiful journey from nowhere to the top, in less than eight years.