Recent Posts

Social Customer Service: Talk Is Cheap, Action is Much Tougher

martin hill-wilson
The growth in social customer service appears to have stalled. Now the early adopters are out and about, the expected next tranches are nowhere to be seen. New names remain scarce.
Social Customer Service: Talk Is Cheap, Action is Much Tougher

More Financial Services Migrate to the Mobile Cloud

David H Deans
Mobile digital banking is defined as the provision of financial services to customers on their mobile devices -- such as smartphones and media tablets.
More Financial Services Migrate to the Mobile Cloud

The Rise of Android: From Obscurity to the Top

Perceptive Apps
Eight years ago, hardly any one was aware of the operating system called Android. Today, more than half the globe is using Android in their smartphones or tablets. Android, the smartphone operating system, has traveled a beautiful journey from nowhere to the top, in less than eight years.
The Rise of Android: From Obscurity to the Top