Hundreds of thousands of customer conversations happen on social media every day. Learn more about social listening on the next #SMTLive webinar. Register here.


October 04, 2014
Reddit just killed off their remote worker program and issued a mandate that everyone must move to San Francisco or they are no longer going to be employed by the company.
September 15, 2014
You should know that Reddit hates marketers, unless they give real value and are an active part of the community who give real value. With that being said, you shouldn’t leave it out of your next digital campaign.
September 03, 2014
Reddit has finally launched its first mobile app, an app created specifically for browsing and participating in its "Ask Me Anything" interviews with celebs and other public figures. For a site with such a large mobile user base, what does this mean for reddit? Why now and why is it just for one part of the site?
August 15, 2014
A few weeks back, I took part in an Ask Me Anything (AMA) in the Big SEO community on Reddit. I wanted to share some of the super smart SEO questions the Reddit group had for me, along with my answers. Enjoy!
April 09, 2014
AMAs can be a quick, easy way to get the word out on a new product or project. It’s hard to find a bigger audience than Reddit, with over 731 unique visitors in 2013. And the site is still growing, securing its place as a major online hub for news and memes. To leverage that audience via your own AMA, follow these three simple tips.
August 22, 2013
From 2010 to 2012, I worked as a social media content promoter. I was a contractor and worked for other contractors who had business relationships with large websites. My speciality was in user curated voting websites. Based on lessons I learned the hard way, here are three tips for utilizing reddit.
June 10, 2013
According to Reddit, last month they had more than here 71 million unique visitors. Yesterday, alone, there were 5,487 active subreddits. With all that activity, comes the need for more and better organization. That’s why they’re re-introducing multireddits that let you create your own public reddit front pages with a selections of subreddits.
April 22, 2013
As last week proved, social media can be an unpredictable, uncontrollable force. It’s important to critique it and to think of ways it can be tempered, especially during crises. Patronizing journalists should set examples for how social media ideally would be used. Blaming people who only wanted to help won’t make your jobs any more secure.
April 06, 2013
On Thursday, a then-unknown Creative Director at Microsoft Studios named Adam Orth had what he thought was a harmless Twitter conversation. By Friday Microsoft had a PR nightmare on their hands. What happened?
February 06, 2013
One would think, in 2013, anyone who does social media professionally has this whole social web figured out. Particularly when one works for a big brand that has hundreds of thousands of customers who know how to use Facebook and Twitter. But I guess we know what happens when one assumes. To prove the “assume” point, let’s take Applebee’s as case in point.