Search
Search all site content
Displaying results for "united airlines"
-
news
United Airlines Pilots Seize Social Media Public Affairs Opportunity
By Jesse Greenberg • Posted: Aug. 13, 2008 -
news
United Loses 10 Year Old Girl on Flight and Burns its Reputation (again)
By David Amerland • Posted: Aug. 27, 2012 -
news
Customer Service Ratings for Airlines During Hurricane Irene
By Douglas Hanna • Posted: Aug. 30, 2011 -
news
What Nonprofits Can Learn from Southwest and United Airlines
By Steven Shattuck • Posted: Nov. 20, 2013 -
news
Valuable Lessons From United Airlines' Customer Service Fail
By Omar Zaibak • Posted: April 10, 2012 -
news
United Airlines: Great Customer Service in the Midst of A Crisis
By Dan Gingiss • Posted: July 9, 2015 -
news
Spirit's Customer Service Debacle Teaches Several Business Lessons
By Shep Hyken • Posted: May 10, 2012 -
news
United Airlines Online Public Response to Dave Carroll YouTube Video: 9 Tweets
By Dan Greenfield • Posted: July 13, 2009 -
news
Helping the Victims of Another Company's Social Media Crisis: Taylor Guitars
By Melissa Agnes • Posted: April 29, 2012 -
news
Putting Customers and Employees First... Japan Airlines CEO makes less than pilots, wins Ribby Award
By John Ribbler • Posted: Aug. 24, 2009 -
news
How United Should Have Handled This Customer Service Fail
By Brad Smith • Posted: July 24, 2012