dgingiss

Dan Gingiss

Director, Digital Customer Experience & Social Media, Discover Financial Services

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About Dan

Dan is the head of Digital Customer Experience and Social Media at Discover. In this role, he oversees the design and development of the company’s flagship website, Discover.com; manages the customer experience and VOC across all digital channels; and leads the company’s social media strategy and execution. Previously, he held Director roles in Rewards, Cardmember Acquisition, Products & Benefits, and Diners Club International. Dan holds a B.A. in psychology and communications from the University of Pennsylvania, and a Master of Business Administration (MBA) in Marketing and Operations from the Kellogg School of Management at Northwestern University.