July 07, 2011
"Much of the commentary has centered on what a successful Google + means for Facebook but I disagree that this is represents a severe near or medium term threat to Facebook. What it does harken is a form of arms race between the two companies that is ultimately good for users."
June 24, 2011
"Companies of all sizes are directly connecting with individual consumers and are now able to scale these interactions. The result of this is that methods built around sampling and proxy are no longer necessary or productive. Why would you collect data that you have to interpret, extrapolate, filter, and subject to latency when employees can directly tap into customer communities for direct and immediate engagement?"
October 18, 2010
I’ve been thinking a lot lately about crowdsourcing and whether or not the benefits suggested by proponents are overstated. It’s not that crowdsourcing doesn’t have value, the problem I have with it when applied to generalized questions is that the result often mirrors the conventional wisdom on...
December 19, 2009
We're in the final stretch for the Salvation Army Red Kettle Campaign and if you have been keeping current with the news you know that this holiday season is a lot tougher than in years past with demand for services much higher and contributions across the board a lot lower. I am making one last...
October 15, 2009
At first I thought this was pretty clear but then the FTC decided to complicate things by saying about their own regulations that they were “guidelines” and not “regulations”. However, in that same statement they said that advertisers would be required to adhere to the guidelines, so what is the...