8 articles by Nick Johnson

• American Airlines, et al: No humor - no social

  Dec. 22, 2011

• Social Media: the absolute lowest priority for small business

  Oct. 28, 2011

• Tired of Hearing About "This economy..."?

  Aug. 3, 2011

• User-review sites, when shills get out of control

  Feb. 8, 2010

• User-review sites, when shills go wrong

  Feb. 8, 2010

• Hype vs. truth: Mobile apps

  Feb. 2, 2010

• Are consumers gaining power?

  Dec. 31, 2009

• Social Customer Taste Test... Domino's is rolling the dice

  Dec. 28, 2009