Editor Emeritus - Technorati | Huffington Post Writer
Content Marketing Expert, SMT Board of Advisors
Andre Bourque (Social Marketing Fella) is Editor Emeritus of Technorati. He is a contributing blogger here on Social Media Today, andsits on our Board of Advisors. Andre has held positions in technology marketing at Sun Microsystems, Intel, Web 2.0 startups, and most recently in the in-flight entertainment industry. He serves as a copywriter and content marketing strategy consultant for several firms and brands.
Available for content marketing and brand messaging strategy. Email him here.
Mitchell Roberts sat in his grandfather’s fishing boat on a lake in East Texas talking about the state of the exhibition industry with his mentor and granddad Cinemark founder and chairman Lee Roy Mitchell. It was then that the Texas State University freshman had an idea: “What if we created a “one-stop” entertainment destination for people?” His grandfather and father, David Roberts, owner of the 40-screen Texas Cinema Corporation, agreed that the concept was compelling.
While social media is vital for delivering stellar marketing and customer service, extracting industry and customer insights is often limited to brand reputation and user sentiment assessment. Until now, identifying intent from human-created data - such as social networks, blogs, news articles and discussions - has required hire a bunch of data scientists to write queries for you full time.
Incorporating social data into market research can massively impact a company's marketing initiatives. It enables market researchers to ask better questions, using relevant language, and it helps structure new research models. And data-backed recommendations are always preferred to mere personal hunches. Both General Motors (GM) and Jaguar discovered the mighty power of social data in recent years.
A new Facebook app, BuddyBid, enables retailers to host highly-targeted auctions direct on Facebook to better engage customers, increase sales and lower customer acquisition costs. The app gauges and surfaces demand from potential customers, providing marketing teams with actionable leads.
User-generated content can be an extremely valuable and engaging content option for brands. But it does come with a level of risk. Here are thee things brands need to look out for when implementing a UGC campaign.