Thomas Wieberneit
Owner, SocialmeetsCRM | @twieberneitThomas is an executive with more than 15 years of leadership experience in consulting, software industry and in the armed forces. Thomas held various leadership positions in SAP's CRM development organization for more than 10 years where he contributed to shaping and developing SAP's CRM solution. He is an expert in CRM, in distributed software development and the introduction and application of agile development methods in enterprise scale projects. Currently he is responsible for building and driving the CRM consulting practice for CIBER in New Zealand and Australia.
8 articles by Thomas Wieberneit
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Customer Service - The Great, the Bad, and the Ugly
Aug. 25, 2011 -
Social CRM: A Customer-Oriented View on the State of Affairs
Aug. 16, 2011 -
The future of CRM is in value networks
May 12, 2011 -
Social CRM needs a CRM system, does it?
April 11, 2011 -
Social Shopping = Groupon? Nope, this is only the beginning.
March 27, 2011 -
Social Shopping - A Retail Future
March 7, 2011 -
Social CRM for Retail - Threats and Solutions
March 5, 2011 -
Some Klout musings
March 4, 2011