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Clubhouse's Latest Strategic Shift Points to Concerning Signs for the App's Future

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Understanding the ROI of Customer Evangelism

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Real Thought Leadership for Social Media Strategists

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Quickly: 10,000 Likes or 10 Brand Evangelists?

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Stop MANAGING your customers and start ENGAGING them!

By Ivar Kroghrud • Posted: May 10, 2012

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Internet Marketing Strategy: The world is blog-crazy

By Chad Richards • Posted: June 3, 2008

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Frank Eliason of Citi on the #SocialShakeUp [VIDEO]

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The Humanization of Customer Loyalty

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How To Make Your Customers Die-Hard Brand Evangelists

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Word of Mouth Isn't About Being Popular

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How To Raise A Ton of Money For Haiti Using Social Customer Managment

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5 Ways Social Engagement Trumps Follower Counts

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Are You Famous? Personal Branding

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Tips for Building Loyal Brand Advocates

By Anita Loomba • Posted: Nov. 15, 2013

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Book Review: Brand Advocates Can Revolutionize Your Social Media Strategy

By Chris Syme • Posted: Nov. 19, 2012

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10 Steps to Improving Your LinkedIn Brand

By Tom Humbarger • Posted: May 1, 2015

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BBDO Shanghai pitches female staff members as D-cups

By Ben Watson • Posted: Oct. 22, 2008

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The Reality of Social Media Marketing

By David Amerland • Posted: Jan. 16, 2014

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How to Help Your Customers Who Are Using Non-Owned Social Channels [Podcast]

By Dan Gingiss • Posted: Nov. 9, 2016