For most brands now, social media is key. It reflects their personality. The chance to engage, react, promote. They can tackle problems instantly and get good press in the process. They can also go viral – brands love that. Sometimes it’s not even from the brand themselves. Adam Paterson, an employee of ASDA, recently proved that...
Due to the disruptive force of the new digital economy, business leaders and CMOs are facing a new phenomenon different than ever experienced before. The rapid changes in digital technologies are overlapping with equally rapid changes in customer behaviors.
Why would a brand need to consider building and managing their own community forum? Many brands feel like a decent presence on various social media channels would define community. Sure, brands must participate in social media but have the repercussions of doing so only on a third party social platform been considered?
There are two major types of branding rejuvenation projects we can talk about (and several sub-types). The first major category is where you change the name and everything else. Category two is where you keep the name but change all the messaging. My suggestions will work for both types of B2B brand rejuvenation, but category one is more difficult, of course.
Your brand is the foundation and one of the most important aspects of your business. Doesn’t matter if you are a solo entrepreneur, small business, large, super size, business to business, business to consumer or anything in between. You only have one chance to make a first, second and third brand impression.
B2B and B2C verticals have always stolen the limelight and other industry verticals such as B2E and C2C have never received much attention from the industry experts. Nevertheless, the unprecedented rise of social media has changed this lopsided setting. Social media’s reach has penetrated through...
Personal branding used to be something that was reserved for celebrities, speakers, authors and other public-facing professions just a mere decade ago. The Internet and social media have completely flipped that upside down. Flash forward to today and it doesn’t matter if you’re a student, employee, sales person, volunteer or entrepreneur, you need to create and maintain your personal brand.
Blaming everybody else is great, till there's no one left but you! No, it’s not a new promotion, but it is the latest excuse for J.C. Penney’s holiday losses. OK, sure, the market hasn't been at its best, but shares of J.C Penney tumbled last week after the ever-struggling, emotional engagement-deficient retailer posted a loss for the holiday quarter, despite improving category sales trends.
A brand personality type can be anything from eco-conscious to a source for education to trendy. This vibe and human part of a brand is the first thing that consumers connect to. Therefore, in order to promote your initiatives as effectively as possible, a clear message needs to be defined and then emphasized with the influencers you choose to work with.
Organizations are complex—as is the branding process. Today, more than ever, successful branding is not just what you as an organization decide it to be, it’s also about the inner workings, which are more and more transparent, and the feeling, perception or essence that a customer feels about your organization, product or service.