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The Power of Holding Things: How Touch Encourages Consumers to Buy

By FedEx Office • Posted: Oct. 13, 2023

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Creating Brand Loyalty with Digital Brand Journalism at FedEx [Podcast]

By Bernie Borges • Posted: March 29, 2017

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Customer Value and Social Media ROI

By Jacob Morgan • Posted: May 12, 2009

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FedEx Brand Humanization Case Study: Driver Delivers Holiday Smiles #customerservice

By Pam Moore • Posted: Dec. 16, 2013

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The Big Brand Theory: How FedEx Achieves Social Customer Service Success

By Ekaterina Walter • Posted: May 28, 2013

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FedEx and UPS Revisited

By Christopher McCrory • Posted: April 3, 2008

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New Business Blogs At FedEx, Ingram Micro & Safeway

By John Cass • Posted: Jan. 23, 2009

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How Does FedEx Grade Out for Their Handling of Their Recent Delivery Driver Debacle

By Steve Olenski • Posted: Dec. 23, 2011

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FedEx Learns Social CRM Lesson, the Hard Way!

Posted: Dec. 22, 2011

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I Don't Make the Rules I Just Work Here

By Jacob Morgan • Posted: May 7, 2009

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IdeaBar: Fedex HyperLocal Delivery

By Rohit Bhargava • Posted: July 17, 2007

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No More Makin' Copies

By Jonathan Salem Baskin • Posted: June 5, 2008

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No More Makin' Copies

By Jonathan Salem Baskin • Posted: June 5, 2008

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FedEx Customer Video Turned Good PR

By Gini Dietrich • Posted: Jan. 13, 2012

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10 PR Lessons UPS Has Learned from the Fedex "Brown Bailout" Campaign

By Dan Greenfield • Posted: Sept. 8, 2009

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DE LA MAÃŽTRISE DE L'INFORMATION INTERNE SUR LES MEDIAS SOCIAUX PAR LES AGENCES DE RP

By Hugo Cousin • Posted: Jan. 26, 2009

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Upcoming CMO 2.0 Conversations: USA Today and FedEx

By Francois Gossieaux • Posted: April 15, 2009

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Three Components Of A Buyer Persona Game Plan That Inform Executives

By Tony Zambito • Posted: March 22, 2010

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Does UPS Have Deep Systematic Problems?

By Zoli Erdos • Posted: July 27, 2008