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Displaying results for "frank eliason"
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Frank Eliason at BDI, My Favorite Quotes Hot Off the Press
By Robin Fray Carey • Posted: April 19, 2012 -
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The Big Brand Theory: Citi Rethinks Customer Care with Social Media
By Ric Dragon • Posted: March 4, 2014 -
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How Social Customer Service is Changing the Culture at Comcast
By Brian Solis • Posted: Nov. 21, 2011 -
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Webinar recording: The Future of Customer Service is Here
By Social Customer Admin • Posted: Feb. 2, 2010 -
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(R)evolution: Frank Eliason on the Social Business and Customer Service
By Brian Solis • Posted: Nov. 5, 2010 -
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Does Your Social Data Really Represent All Your Customers?
By Robin Fray Carey • Posted: Sept. 24, 2015 -
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Comcast and Twitter: How Much is it Really About Customers?
By Maggie McGary • Posted: Nov. 22, 2009 -
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How Personal Branding Helps and Hurts Professional Brands
By Brett Greene • Posted: Dec. 28, 2010 -
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How Social Customer Service is Changing the Culture at Comcast
By Brian Solis • Posted: Oct. 17, 2011 -
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An Update from the Trenches on How to Provide the Modern Customer Experience
By Robin Fray Carey • Posted: Dec. 10, 2013