Angela Connor
Managing Editor/User-generated ContentAngela Connor is author of the book, "18 Rules of Community Management: A guide to building relationships and connecting with customers online."
She is the Managing Editor of User-Generated Content at WRAL.com where she played a major role in the successful July 2007 launch of the online community, GOLO.
Angela is responsible for driving user-engagement and managing the day-to-day content direction and long term planning strategies for the popular community of more than 12,000 members.
A multimedia journalist, Angela has worked in broadcast, print and online media for 15 years at television stations and newspapers in Cleveland, Tampa, West Palm Beach and Ft. Lauderdale.
Angela lives in Holly Springs, North Carolina with her husband of 14 years and their two young daughters.
20 articles by Angela Connor
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Growing a new community is hard work and may not change people's habits
March 6, 2010 -
What social media guidelines say about your company
Feb. 22, 2010 -
Social media intelligence and awe-inspiring content
Feb. 11, 2010 -
Are your most active community members suffering from depression?
Feb. 3, 2010 -
When members go rogue and other community frustrations
Jan. 24, 2010 -
Five New Year's resolutions for community managers
Dec. 30, 2009 -
When disgruntled members attack
Dec. 23, 2009 -
2010- The Year of Opting-out
Dec. 15, 2009 -
If anonymity is no longer needed, let's ditch the witness protection program
Nov. 5, 2009 -
In communites, little things can mean a lot
Oct. 6, 2009 -
Is social media holding you hostage?
Oct. 4, 2009 -
Don't be bamboozled by the social media elite
Aug. 17, 2009 -
Here's how one web designer deals with negative comments
Aug. 7, 2009 -
Guidelines are important, but interpretation is key
July 6, 2009 -
Building Community Through Excellent Customer Service
June 24, 2009 -
Top Five Rules for Running an Online Community
June 19, 2009 -
Community Management Revealed: An interview with Venessa Peach of Lonely Planet
May 10, 2009 -
Are debt collectors infiltrating social media?
May 7, 2009 -
Why I support scare tactics to push social media
Nov. 25, 2008 -
18 ways to engage users online: My first e-book
Nov. 11, 2008