Harish Kotadia
Social CRM and CRM Consulting Lead, Infosys | @HKotadiaDr. Harish Kotadia has about ten years' work experience as a hands-on CRM Program and Project Manager implementing CRM solutions for Fortune 500 clients in the US.
He also has about five years' work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.
Dr. Harish currently lives in Dallas, Texas, USA and works as Social CRM, CRM Consulting Lead for Infosys Technologies. Views and opinion expressed in this blog are his own.
18 articles by Harish Kotadia
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Google Flu Trends: Importance of Veracity, the 4th 'V' in Big Data
March 31, 2014 -
3 New Year's Resolutions That Should Be On Every CEOs' List
Jan. 1, 2012 -
2012: Year of Empowered and Assertive Digital Customer
Dec. 29, 2011 -
Netflix's Self-Made CRM Crisis and How Social CRM Can Help
Sept. 26, 2011 -
Netflix, Fix Your CRM Crisis with Social CRM
Sept. 24, 2011 -
Social CRM Market Size Undervalued?
Sept. 8, 2011 -
5 Key Tech Trends Driving Social CRM
June 20, 2011 -
Social CRM and Customer Advocacy Programs: Case Study
Nov. 26, 2010 -
Social CRM and Customer Advocacy Programs: Case Study
Nov. 26, 2010 -
Social CRM: Thinking Outside the "Call Center" Box
Aug. 1, 2010 -
Knowledge Management critical in Social CRM
June 18, 2010 -
CRM Paradigm Shift
May 30, 2010 -
Social CRM: Huge opportunity for IT, BPO Companies
May 3, 2010 -
Rise of Social CRM and how IT & BPO Companies can Profit from it
April 18, 2010 -
Definition of Social CRM - Questions & Answers
April 14, 2010 -
Secret of Ford's Social Media Success
March 12, 2010 -
What if James Cameron directs Avatar like movie on Social CRM ....
March 8, 2010 -
Kodak CMO Jeff Hayzlett on his use of Twitter
Jan. 21, 2010