As the Vice President of Global Marketing for Auntie Anne's, Heather Neary is responsible for the strategic planning, marketing, and menu development for the Auntie Anne's brand. She provides guidance on all domestic and international locations as well as oversight to our retail efforts in the United States. Since joining Auntie Anne's in 2005, Heather has also served in the roles of Marketing Manager, Director of Marketing, and Chief Marketing Officer for Auntie Anne's. Prior to joining Auntie Anne's, Heather was the associate brand manager for an office supply manufacturer in Long Island, N.Y. Before that she worked as the managing editor of a business magazine in San Diego, California.
In this episode of the All the Social Ladies podcast Heather discusses how social media is best used for customer service.
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