That sole trainer (or two- to three-person firm) won't be rolling out simultaneous live instructor-led training classes in 20 countries. Nor will they be getting in front of every one of 3,000 reps in the North American operation of a large client during a rapid 6-month deployment.
But we have seen one- to three-person sales consulting and training firms be very effective in:
- Filling a gap in a company's existing sales methodology in their unique area of expertise. We've recommended domain experts in selling outsourcing, gaining and leveraging business acumen, demonstrating software effectively, and understanding and selling into specific industries, as just four examples. These experts contributed significantly to their clients' overall sales effectiveness;
- Adding unique or custom-developed content to that company's existing sales training curriculum, which is then delivered through a train-the-trainer approach;
- Coaching sales managers and individual sales reps toward closer compliance with the company's sales methodology. Two common examples are "deal management sessions," and objective pipeline reviews. We know a number of consultants who do a terrific job in these areas for some very large companies;
- Extending the value of a company's investment with a larger sales training provider who might do a great job of providing the "what to do," but not the "how to do it." That's a common compliant among sales training buyers we speak with;
- Consulting with and/or delivering special learning content to a small, diverse division or business unit of a large global player. That's one explanation for seeing names of some very big companies on the website of some very small trainers;
- Developing and delivering virtual content that can be translated where required and rolled out globally.
There are many situations where an individual trainer just can't get the job done for a big company. But there are plenty of times where they not only can, but they're the best alternative.
Would you let me know by email if you've had a high-value experience working with an individual trainer or small firm?
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