Information Week highlighted Motorola's Enterprise 2.0 efforts a few weeks ago. To quote, it has 70,000 people using their "Intranet 2.0" everyday. The company now has 4,400 blogs and 4,200 wiki pages. To quote from the article,
Still, Enterprise 2.0 technologies don't exactly make for easy ROI calculations, which Redshaw readily admits. Instead, he chats up how exactly work has changed since Motorola has implemented Intranet 2.0. Inside the IT organization, product development times have shortened considerably. Instead of developing a different pitch for every client, salespeople can now reuse information that might be posted on a wiki. And in Motorola's Dallas distribution center, employees clicking on mobile alerts that come to their smart phones are sent directly to a wiki to troubleshoot problems, rather than being left scratching their heads over some problem.
Redshaw is Motorola's VP of Enterprise 2.0 technologies. If I was interviewing him, I would have liked to ask questions like these too - What exactly does product development times being shortened mean? Is this specific just to the IT department? At what levels in the company and in which functions are the enterprise 2.0 technologies being used. How often are they used and updated? Enterprise 2.0 is young and the sooner we have more specific information, the sooner will the space mature.
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