Over the past year or so I've had the great opportunity to participate in a number of events on the topic of Social CRM. I've been to New York (five times..and going back two more times), Boston (twice - including the Rockstars of Social CRM deal with Radian6), San Francisco, Orlando and Detroit. I've even gone to Buenos Aires to talk Social CRM.
I've been so many places talking about this stuff its unreal. But the one place I haven't really talked much about Social CRM is Atlanta - where I live. Well, thanks to the folks at Sage Software I will be able to add the ATL to the list of places I've talked Social CRM. That's because the Sage Summit - their annual user conference - is coming to town next week, taking place at the Georgia World Congress Center!!!
While I do enjoy participating in conferences taking place in other parts of the country (and the world), there's something really cool about having a company like Sage hold its conference in my backyard. And Atlanta is a great place for these kinds of events, so let's hope other vendors follow Sage's lead and come down here for some real southern hospitality.
Sage Summit takes place November 9-12 and has a host of general sessions and breakouts that will cover a number of application areas. One of those areas is customer relationship management. That's where I come in, as I've been invited to talk about Social CRM and some of the trends I see taking place.
I am extremely excited to be a part of Sage Summit (just check the short video below...). I'm excited anytime I get a chance to talk about Social CRM, but I admit that it's even more fun having an opportunity to do it right here at home.
If you happen to be in Atlanta next week attending the conference, and interested in the subject of Social CRM, please come join me on Wednesday, November 11th at 8:30am et. And if you can't make it to Atlanta, no problem! Sage will be streaming it live over the web. Just click on the "Register today" badge and you can check it out for free from wherever you are. And if you do register and attend the webcast, Sage will also send you a complimentary eBook I put together with some more thoughts I have on how companies can increase their chances to succeed with Social CRM.
Hope to see y'all down here - or online!
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