How can companies make their frontline sales managers and their departments more effective in 2012?
In this SalesChaosTV episode, Dan Waldschmidt and Todd Schnick emphasize the greater role of inside sales teams in today's world of social selling. Their message for the new year is greater attention to hiring, training and managing inside sales departments. That means frontline managers who spend less time outside the office schmoozing customers and more time mastering their company CRM systems and guiding from the inside.
Join this discussion with Dan (edgy entrepreneur) and Todd (intrepid marketer) in their latest episode of SalesChaosTV, sponsored by The Customer Collective. Engage them on Twitter at @DanWaldo and @ToddSchnick.