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Skittles Takes Out Twitter's 'Brand Bracket' Competition for 2022

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The Power of I'm Sorry: the Four R's of a Trustworthy Apology

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The Power of an Apology: The Findus Case Study

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Doctors, Apologies and Trust

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The Power of Social Media...and an Apology

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Talk really is cheap: A simple apology is better than compensation

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Execute Your Online Marketing Strategy

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A marketing tip from Tiger Woods

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PR Crisis Management: The Six-Step, 'Starve the Media Beast' Method

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Have You Got the Courage to Say "I'm Sorry"?

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Anil Dash vs Popchipz - Demand for Public Explanation of Poor Taste Ad

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In Crisis, Misery Loves Company: 3 Tips for the Road Back

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How Disney says "I'm sorry"

By Drew McLellan • Posted: Nov. 24, 2010

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Why Instagram Won't Last

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