4 articles by Babar Bhatti

• 5 Metrics to Measure Effectiveness of Social Media Customer Service

  March 3, 2011

• Super Bowl XLV: Pre-Game Social Snapshot

  Feb. 1, 2011

• How to Assemble Highly Effective Social Media Campaigns in 3 Steps

  Aug. 31, 2010

• The Next Big Thing: Social Q & A Platforms

  Aug. 10, 2010