Mike Schneider
Director of Growth, Conversocial | @schneider_saysMike is the Director of Growth for Conversocial, a cloud solution that enables businesses to manage social media as a large-scale customer service channel. He is also the founder and CEO of The Social Media Czar, LLC, a privately-held digital marketing consulting firm whose clients have ranged from real estate agents and rockstars to production studios and artists.
8 articles by Mike Schneider
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24 Statistics That Show Social Media Is the Future of Customer Service
Nov. 11, 2015 -
17 Statistics That Show Social Media is the Future of Customer Service
Sept. 17, 2014 -
For Grocery Brands, Great Social Customer Service Must Always Be in Stock
July 9, 2014 -
Forrester Research Shows Companies Must Crack Social Customer Service in Order to Survive
June 26, 2014 -
How Well Do Top Bus Companies Practice Social Customer Service?
June 20, 2014 -
4 Effective Ways to Offer Proactive Customer Service Over Social [VIDEO]
May 10, 2014 -
Re-Energizing the Customer Experience for Utilities with Social Customer Service
May 8, 2014 -
Checklist: 10 Things to Look for in a Social Customer Service Solution
May 6, 2014