May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Aug 13 Posted 7 months ago
Thank you. I am glad you got something out of it. Very true, Facbook still provides a lot of value as apart of the overall marketing mix- If it's used properly!
Aug 12 Posted 7 months ago
Thanks for posting this wonderful article. There are lots of reasons why still Facebook is the most popular social media site, some are like free creation of Facebook page and promote it, advertise on Facebook is cheaper than other social media sites.