Earlier this week, I wrote about the critical role played in the Trust Equation by the factor of Self-Orientation. The brief version is:
The biggest killer of trustworthiness is high self-orientation - a tendency to focus too much on ourselves.
That's the theory. Now let's have fun with some examples.
With a tip o' the hat to Jeff Foxworthy, who invented this peculiarly American quasi-haiku format:
· If you find yourself making excuses to a stranger for something a good friend would have forgotten about days ago - you might be highly self-oriented.
· If you lose more than 45 minutes of sleep re-running what you should have said in that conversation - you might be highly self-oriented.
· If you go from thinking you're the greatest to thinking you are worthless - and back again - within two minutes - you might be highly self-oriented.
· If you apologize more than three times for something pretty trivial - you might be highly self-oriented.
· If you are pretty sure that that song really was about you - you might be highly self-oriented.
· If you immediately lose interest in a potential customer when it appears they won't buy this month - you might be highly self-oriented.
· If it bothers you that probably no song will ever be about you - you might be highly self-oriented.
· If you take great pride in beating your grandmother at Scrabble (and you're over 20, and she's over 80) - you might be highly self-oriented.
· If you are presenting to a client, and the client disagrees about an issue, and your pulse rate goes up 20 points - you might be highly self-oriented.
· If you're worried that everyone's always talking about you - you might be highly self-oriented.
· If it worries you that no one is ever talking about you - you might be highly self-oriented.
· If someone suggests a change in something you did, and you respond by explaining why you did it -- three times in a row - you might be highly self-oriented.
· If you think, "wow, I just did the same thing last month" constitutes empathy - you might be highly self-oriented.
· If a potential client says, "your prices are too high," and it makes you feel attacked or angry - you might be highly self-oriented.
· If you think self-flagellation is a virtue - you might be highly self-oriented.
· If you were in charge of the company picnic and it rained, and you feel guilty - you might be highly self-oriented.
Here's a hint. Your job is to do the best you can to help others-and to give up control over the outcome. An expectation on your part is just a pre-meditated resentment.