- Gartner recently released a report highlighting "cloud computing as the next age of computing" and predicted that eventually the cloud will carry all mobile and social media content in the future. For more information on this report, please visit http://www.cbronline.com/news/cloud-will-carry-all-mobile-and-social-media-in-the-future-report-261012
- Cisco has opened up the Cisco Interactive Experience Solution creates social media "data visualizations and loads them onto the screens" allowing visitors, employees, and customers to "experience" Cisco in real-time. For more information on this story, please visit http://www.cmswire.com/cms/customer-experience/cisco-sees-and-hears-social-media-at-new-listening-center-017992.php
- A new study from NM Incite (Nielsen and McKinsey venture) highligted the fact that nearly 50% of U.S. social media users today "actively seek customer service through social media." For more information on this new social customer survey report, please visit http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Consumers-Demand-Service-Through-Social-Media-85827.aspx
- A new research report from LoyaltyOne and Northwestern showed that there was a 30% increase in "purchase behavior" from social media participants, highlighting the theory that social media interaction indeed drives sales. For more information on this story, please visit http://www.csdecisions.com/2012/10/26/social-media-engagement-drives-sales-study-reveals/
- ChartIQ and StockTwits have partnered on an "integrated social stock charting experience" giving investors the ability to browse and analyze stock charts while participating in social conversations. For more information on this story, please visit http://webcast.broadcastnewsroom.com/article/ChartIQ-Integrates-With-StockTwits-Unveiling-First-of-Its-Kind-Social-Stock-Charting-iPad-App--2264564