Being a community manager at a social media agency has its moments - some not as great as others. I like to call these "community manager problems" or #CMProbz.
Here are just a few #CMProbz I've experienced in my first year as a community manager, which I'm sure all people in charge of a branded social media channel will relate to.
1. That one guy who likes 20 posts overnight
2. When you ask someone to private message or DM with their contact information, and they reply with it publicly
3. When someone asks for a link on a link post
4. When posting a meme of GIF goes wrong
5. When you get a comment on a post that's 8 months old
6. When someone wishes their friend "happy birthday" on an ad
7. Not being able to schedule a Twitter poll
8. When you craft a thorough response and the person replies with the same question
9. Catching a mistake after a post went live
10. When your reply is over the Twitter character limit
11. When Facebook is down
12. When you find the perfect reaction GIF
13. Trying to come up with alternatives to generic language - like "Thanks for being a fan"
14. Wishing Instagram had real scheduling
15. The moment when you tell someone what you do and they understand
Although there are some curveballs in community management, at the end of the day it's all worth it.
What are some of the #CMProbz that you've experienced?