12 articles by Alex Hawkinson
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Study: Twitter Usage Doubles Lead Flow for Small Businesses
April 16, 2010 -
Social Fans More Likely to Buy
March 16, 2010 -
Online Coupon for Social Customers... Usage Climbing
Jan. 5, 2010 -
Small Business Social Customers Use of Search Advertising Grows 91%
Nov. 30, 2009 -
4 Reasons Why I Am Thankful For Social Media
Nov. 26, 2009 -
Just Fix It - The Role of Social Media in Customer Service
Nov. 25, 2009 -
Yes, Brain Implants Are Coming. No, It's Not The End Of The World
Nov. 20, 2009 -
What They Didn't Teach You at Harvard...About Crisis Management and Social Media
Nov. 15, 2009 -
Younger Women are Social Customers
Nov. 14, 2009 -
Give the Gift of Superb Customer Service
Nov. 12, 2009 -
Why Customer Service Is The New Marketing
Nov. 12, 2009 -
Carriers That Don't Innovate Beyond Voice Have a Death Wish
Nov. 10, 2009
