Jessica Murray, identified as "Top 100 Global Community Manager to Follow" by Little Bird, currently serves as the Director of Membership of the Word of Mouth Marketing Association (WOMMA). As the official association dedicated to the word of mouth and social media marketing industries, WOMMA members include the world's top digital agencies and Fortune 500 brands like Nestle, Nissan, Procter and Gamble, Unilever, American Express and hundreds more. Jessica leads fulfillment of year-round membership benefits and business development efforts which have resulted in the highest retention rates in the history of the organization and an increase in membership revenue.
Prior to her role at WOMMA, Jessica served as Global Community Manager of Social Media Club (SMC), a nonprofit trade association dedicated to bringing together small businesses and digital savvy professionals to educate them on social media tools and technologies. She grew SMC from over 100K members to more than 500K in 2 years and expanded from 26 countries to 57 countries.
Jessica has worked on social media campaigns for Dunkin' Donuts, General Motors and several startups but her passion is in nonprofit education, ethics and advocacy.
When not being plugged into all things digital in Chicago, Jessica hosts a 24-hour design-a-thon in Nashville, TN which brings together the most talented creatives to provide pro-bono services to underserved nonprofits. These annual events have delivered more than $500,000 in creative services to nonprofits focused on different causes including literacy, homelessness and juvenile incarceration prevention.