Monica Postell
Contact Center Expert | Performance Consultant | Instructional Designer | Faciitator and Master Trainer | Artist | Travel junky | Tennis Player | Citizen of the World | http://www.impactlearning.com/
3 articles by Monica Postell
-
Give to Get Better Customer Satisfaction
March 16, 2011 -
Don't Keep Your Customers in the Dark: Add Value
Sept. 29, 2010 -
How Telephone Sales Training Affects Job Enrichment
July 27, 2010