Welcome to the Customer Service Carnivale, a bi-weekly ezine featuring articles about customer service and service-related tips, resources, and tools.
This edition is mostly filled with customer service tips - information we as business-minded people can always use. Even if you think you know it all when it comes to customer service, I invite you to discover new resources and blogs!
Take a few minutes today to learn something new...
Stress is a part of our lives, and if we don't manage the workplace stresses, it can affect how we interact with our customers. Stan Popovich offers helpful tips on how to handle anxieties and stresses in his post, "Do Not Let Your Stresses Get the Best of You in the Business World".
Businesses are growing globally and customer service is now being outsourced to more countries. Here are the Top 10 Growing Countries for Call Centers.
Tash Hughes says that sending a clear message is the first step in engaging the right prospects and customers. Read more about this in Make It Clear What You Do".
Traci Hayner Vanover shares two very contrasting service experiences in her post, "Would You Like Service With That?" P.S. I've always had great experiences with GoDaddy too!
With so many people using social media nowadays, it's important to monitor what customers are saying about your business. Get some tips by reading Customers complaining on Twitter and Facebook - how should you respond?
Charles Tran offers a reminder that your business revolves around customer service. Are you doing what it takes to leverage customer service to improve your bottom line?
Negativity and childish behavior can affect your productivity and customer service. Find out how to deal with office gossip and negativity at work.
That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.
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