June Tree presents Why Online Banking Customer Satisfaction Matters posted at The Digerati Life. Customer service and customer satisfaction does affect the bottom line of financial institutions!
Utpal Vaishnav shares Contribute Beyond Your Title With Assumed Responsibility And Take The Right Decision! posted at Utpal Vaishnav. This is a great example of a leader who takes the road less traveled.
Are you on the hunt for a career in customer service? Nissim Ziv offers some good tips in Customer Service: Resume Objective Examples posted at Job Interview Guide, saying, "On your resume, one of the most important paragraphs is the paragraph of the objectives statement, as this paragraph should present briefly your experience and your main skills."
In this next article, Home Based Business Success, is a video in which Deb Bixler offers up some great customer service tips.
As someone who lives the Yoda philosophy, I appreciate Steven Di Pietro's post, Trying is not good enough - what we can learn from Yoda posted at Service With Purpose.
Ryan Taft presents Tweet Us with ANY Questions posted at Catalyst Marketers, saying, "Twitter is a great tool for customer service. It allows you to instantly update your loyal customers/followers. Things like store closings due to weather, special offers or events, time-sensitive specials...all of these messages can instantly be in the hands of your followers. Your followers also have the ability to instantly connect with you, ask questions, and get feedback. Check out this post to see how you can utilize Twitter for Customer Service."
And speaking of social media, here are 5 Social Media Sites for Managers & Executives posted at Masters in Healthcare Management.
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