Are you wondering how to make a real impact on social media? Social media is a great way of selling your products or services, especially if you know how to get people engaged and excited. It takes a lot of hard work, but the results are spectacular if you go about it the right way. The good news is that it isn't rocket science - there are lots of social media tricks that make people really want to buy from you. Here are eight of the best to get you started.
Use Great Graphics
Most people think visually - they respond much better to pictures than they do to words. If your product looks great, then show it off with bright, high-quality photos and even videos. Make sure that your images are interesting - don't just use boring product shots. Instead, use images of people using your products. For example, if you're selling lifejackets, show high-energy shots of the world's greatest white-water rafting locations. You can even try a little visual humor. Even if your product isn't something you can photograph, you can still generate lots of visual interest by using infographics - for instance, come up with some fascinating facts and then use a site such as Easel.ly to build an infographic around these.
Build Excitement Early
If you're going to launch a new product online, don't wait until the last minute to start building excitement. Instead, start talking about your product on social media long before you're ready to take orders. Create buzz by releasing teaser videos, set up waiting lists, give people a behind-the-scenes look as you develop your product - there are lots of ways to build anticipation. Don't give away all your secrets, though - people love a mystery and will keep coming back to find out more. If you do this, you'll have them lining up to buy your product when you do launch.
It's called social media for a reason. One of the fastest ways to annoy people on social media is to start out with a hard product pitch. With social media, selling comes later. Start out by building relationships with your audience, so that you get positive engagement. Give them useful information, help them solve problems, entertain them - but don't start selling until they're ready. Once you see that you have a social media following that's actively interested in your products, this is the time to start to promote. But don't just switch from relationship building to an outright sales campaign - think about how you can leverage your relationship and keep your audience onside.
Get Bloggers to Review Your Products
Ask yourself this. When you buy something, who do you trust for recommendations? If you're like most people, you ask family or friends what they think. It's similar on social media - people pay attention to what bloggers say. This is because bloggers are independent and don't have a vested interest in selling your product. Not only that, good bloggers have a huge following, so they give you a ready-made audience. You can reach out to bloggers yourself or, to make the process simple, you can connect with bloggers on sites such as Tomoson.
Get A Little Crazy
On social media, people want to be entertained, not bored. Don't be afraid to get inventive, even a little insane. Don't offend anyone - but it's okay to be a bit nutty. This doesn't work for everything - for instance, stay serious if you're selling security systems - but more times than not you'll generate much more engagement if you do something truly memorable. If you're selling pizzas, for example, run a social media campaign that shows how pizzas have inspired great people throughout history - such as Galileo dropping a cannonball and a pizza off the Leaning Tower of Pisa. Or, was it the Leaning Tower of Pizza? The possibilities are endless - just use your imagination.
One of the great tricks of selling on social media is to make people feel special. You'll build real loyalty if you give exclusive offers that people can only get when they follow you online. Try giving away limited-time discount coupons available only on your social media channels, or run contests where people get a free entry for sharing their ideas and stories. Just make sure that your offers are truly exclusive, not something you offer to everyone.
Share Customer Reviews
We've already talked about getting bloggers to review your product. But some of the most powerful reviews come from customers themselves - after all, they've actually bought the product and used it. Customers love when they can give their feedback, and will often write much more personal reviews that resonate with other potential buyers. If you share customer reviews on your social channels - for example, tweet out links or send Facebook updates - then you'll encourage other customers to review your product as well. Don't worry if you get some negative customer reviews - everyone does. As long as the majority are positive, you'll still see huge benefits.