When clients come to our media buyers with their campaigns, we try to understand their goals and how to best use the creative elements they're ready to run.
So how do our buyers know where to place your ads to boost sales, or what type of ad units will best suit your needs? Well, there's a method for that, and the good news is we'll share it with you to help you and your team succeed.
We've reached out to our top experts in paid social to seek their insights into choosing the best ad units to boost your sales. With experience managing 15,000 campaigns for the world's leading agencies and brands, they know what it takes to drive conversions.
Strategic planning to boost sales through paid social
To drive sales with social media ads, our team may ask for more data about a client's target audience, or even request some tweaks to the creative that's been offered. The correct ad unit to use is always determined primarily by the goals of the campaign.
We know our goal is to generate sales, so how can we choose the best ad unit to boost sales?
Start with getting to know your consumer deeply. Study who they are, where they live, where they hang out online and what their interests are to create the best strategic plan possible.
Buyer personas are a great resource to help you strategize your campaign. You can use personas to guide your creative and develop a relevant targeting plan.
This is important because a business traveler doesn't want to see an ad about the latest athletic apparel, just because she has the same level of income as an athlete. Knowing how to target the correct audience is essential to reach your goal/s.
Describe your audience in detail and cater ads to each persona to reach the most viable segment, and increase your click-through rate.
Considering your objective is to use social media to boost sales, also make sure you choose a clear call-to-action (CTA) so that the customer knows what to they need to do to, or what you want them to do, to enjoy your offer.
Before clicking on the CTA, though, customers want to learn about a product or service, and that's where the tricky part is. What this means is that to drive sales for your product on social media you need to have a strategy to generate awareness about your product or service before focusing only on sales.
Choosing an ad unit to boost sales on social media
The majority of consumers don't convert based off seeing only one ad. They might see your TrueView in-stream video ad before watching their favorite YouTube channel one day, a banner ad on a website on a different day, and ultimately only make a purchase after seeing a carousel ad of your products in their Facebook feed.
So here's an important lesson - your strategy to increase sales through social media must consider the different steps of the sales funnel for optimal results.
Each ad unit plays a different role in converting a customer - while your buyer personas will tell you the information you need to know to choose the best social media platforms for your campaign, a strategy that takes customers through the different steps of the sales funnel is what will provide you some guidance to selecting the appropriate ad units to generate conversion at the end.
Pay-per-click (PPC) and search ads are often attributed with the last click, whereas video is a better option for the early stages of your sales plan when you want to drive awareness.
According to our experts, videos tend to be the best option to drive awareness and spark interest in your company - but they don't incentivize the consumer into making a purchase. Instead, video content gets them thinking about your product or brand, so that the next time they see an ad, they're familiarized with your business, increases consideration of your offer.
Images, PPC and search take the lead in the final step of the consumer journey, because they're most often attributed with the last click. This is due to their being more product-focused which drives the best conversion rates.
More dynamic options, such as carousel ads, can be an incredible resource to display your products or services and drive sales. Combining images with a link that will redirect customers to a landing page optimized for conversion is the ultimate step to use social media to increase sales.
Choosing the right strategy to drive sales through paid social
Above all, it's important to remember that you're selling a product or service. Behind any marketing initiatives, there's a strategy and it's no different when it comes to social media advertising.
Get your customers to know you through ad units focused on awareness, then get straight to the point with units that drive conversion.
Remember consumers scroll fast through social media feeds. Don't take the risk of losing them with the wrong approach.