The Zen of Twitter Support | Twitter Blog: Twitter have chosen a new service to help manage support called ZenDesk. I've just used the service and it's certainly an improvement. Hopeful for a response this time.

The Social Space Station is a tumblelog dedicated to presenting, discussing, discovering interesting things out there in the social media sphere.
The Social Space Station is a tumblelog dedicated to presenting, discussing, discovering interesting things out there in the social media sphere.