I was at the new JetBlue terminal at JFK last week. Overall, very nice. However, I did have one concern, and knowing that JetBlue used twitter, I decided to text them a quick comment. Within minutes I had a response.
I have to tell you how satisfying it is as a customer to be ...
Dave Carter of Awareness shares his thoughts on Enterprise Social Media, Web 2.0, Office 2.0, Enterprise 2.0 and global participation on the internet in general.
