Halloween may be over, but the treats continue throughout the year. This edition of the Customer Service Carnivale consists of all treats and no tricks!

If you're looking for a customer service job or you are the person in charge of hiring, you may want to check out Why Do You Want to Work in Customer Service?. I like the last question: Why have you chosen this career? Most people answer, "Because I like helping people..." That answer isn't good enough for me. What about you?

When working with customers, trust is an important component in the relationship (or any relationship for that matter). So, how do you go about building that trust? Make sure to read Be Trusted and Be Respected.

As a business owner, how you feel on a daily basis affects how you run your business and how you interact with customers. Here are 8 ways to help keep your battery charged.

Do your employees feel fulfilled and find meaning in their work? Here are 10 Ways to Create an Employee Engagement Culture.